SUPPORT

Effective support when you need it.

Your servers are monitored 24×7. Should your server stop, our engineers will be notified, and we will restart automatically.

We provide support for having your server running. You need to manage the software on the server.

If you need help with software, please ‘Log Support Request’ below.

Support paths

Self Support  We have a self support console, for you to restart your server, or perform emergency recovery procedures. You can also restore backups from here.

Log Support Request  we monitor logged support calls 24×7, and respond with urgency. Click here to log your request.

Emergency Phone Support  Call us on +02 8011 4363, and you can talk to an engineer directly.

Sales Support  email sales@esxhosting.com.au or call us on +02 8011 4363, and you can talk to a consultant directly.